The OP stated that he was considering ordering parts for
TheBenzBin.com. I recommend staying away from this company.
I placed an order with them in July for a muffler and header pipe and
it was my worst internet buying experience ever. No email
confirmation, took almost 2 months to ****p the muffler, which came
unboxed and all dented and mangled. Oh, and they charged my credit
card at the time the order was placed. Despite repeated phone calls
over 2 months, I could never get an answer as to the status of the
header pipe. No returned phone calls either. Finally, calling them
again in early Sept, they told me "Sir, the header pipe order was
cancelled last week and your money refunded." And how was I supposed
to know this?
So, then I place the order for the header pipe with Carstuff.com over
the phone. The guy I spoke with looks up the part, assures me they
have it and can supply it. I even told him my experience with
TheBenzBin and asked if he ever heard of them. Answer: no
Well, a few days later, I go log back on to thebenzbin website to
check my return status and guess what? Incredibilly, it now shows a
new order, which is the one I placed over the phone with Carstuff.
So, clearly these 2 companies are linked.
So, now I get on the phone and call up Carstuff and read them the riot
act. Telling them I just went through 2 months of screwing around
with thebenzbin and now it looks like I've placed the same order all
over again with the same company for a part they can't supply.
Carstuff admitted they they did in fact have a business relation****p
with thebenzbin and a shared order system. He assures me the muffler
has already ****pped and the header pipe is sitting in the warehouse
right next to his building. I ask for tracking # for the muffler and
he says he will email it. No email ever comes. Both of these turn
out to be lies. The muffler did not ****p until days later. They
never had the header pipe and finally refunded my money.
The guy at Carstuff told me to email pics for the RMA of the muffler
from thebenzbin to photos@[EMAIL PROTECTED]
So, since he can process
their RMA's clearly Car Stuff and thebenzbin are linked. Plus, now I
have another internet address, usautoparts.com.
If you go to the BBB for southern California and check out
usautoparts.com, they have an F rating.
http://www.labbb.org/BBBWeb/Forms/Business/CompanyRe****tPage_Expository.aspx?CompanyID=100006368
I'd stay away from all the above companies.
I finally got the header pipe from Rusty's MB parts. He told me
right away that the header pipe was now only available direct from
MB. And he got it for me quickly at a good price.
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