Interesting story. I realized quite a while ago that thebenzbin was
just one of the names that the company was using, and that prices for
the same parts were often different on their various websites. I've
been dealing with thebenzbin for years, however, and never had a
problem with them: in fact, the parts have usually arrived in a day or
two, and the prices were reasonable. Germanstar.com has also been
good.
The one company I did have a problem with was Adsit -- particularly
with there ALL SALES ARE FINAL policy, since they sent me the worng
part, and I eventually had to go to my credit card company to resolve
the problem for me.
Good luck on your problem!!
On Thu, 3 Jan 2008 10:13:40 -0800 (PST), "trader4@[EMAIL PROTECTED]
"
<trader4@[EMAIL PROTECTED]
> wrote:
>The OP stated that he was considering ordering parts for
>TheBenzBin.com. I recommend staying away from this company.
>
>I placed an order with them in July for a muffler and header pipe and
>it was my worst internet buying experience ever. No email
>confirmation, took almost 2 months to ****p the muffler, which came
>unboxed and all dented and mangled. Oh, and they charged my credit
>card at the time the order was placed. Despite repeated phone calls
>over 2 months, I could never get an answer as to the status of the
>header pipe. No returned phone calls either. Finally, calling them
>again in early Sept, they told me "Sir, the header pipe order was
>cancelled last week and your money refunded." And how was I supposed
>to know this?
>
>So, then I place the order for the header pipe with Carstuff.com over
>the phone. The guy I spoke with looks up the part, assures me they
>have it and can supply it. I even told him my experience with
>TheBenzBin and asked if he ever heard of them. Answer: no
>
>Well, a few days later, I go log back on to thebenzbin website to
>check my return status and guess what? Incredibilly, it now shows a
>new order, which is the one I placed over the phone with Carstuff.
>So, clearly these 2 companies are linked.
>
>So, now I get on the phone and call up Carstuff and read them the riot
>act. Telling them I just went through 2 months of screwing around
>with thebenzbin and now it looks like I've placed the same order all
>over again with the same company for a part they can't supply.
>Carstuff admitted they they did in fact have a business relation****p
>with thebenzbin and a shared order system. He assures me the muffler
>has already ****pped and the header pipe is sitting in the warehouse
>right next to his building. I ask for tracking # for the muffler and
>he says he will email it. No email ever comes. Both of these turn
>out to be lies. The muffler did not ****p until days later. They
>never had the header pipe and finally refunded my money.
>
>The guy at Carstuff told me to email pics for the RMA of the muffler
>from thebenzbin to photos@[EMAIL PROTECTED]
So, since he can process
>their RMA's clearly Car Stuff and thebenzbin are linked. Plus, now I
>have another internet address, usautoparts.com.
>
>If you go to the BBB for southern California and check out
>usautoparts.com, they have an F rating.
>
>http://www.labbb.org/BBBWeb/Forms/Business/CompanyRe****tPage_Expository.aspx?CompanyID=100006368
>
>I'd stay away from all the above companies.
>
>I finally got the header pipe from Rusty's MB parts. He told me
>right away that the header pipe was now only available direct from
>MB. And he got it for me quickly at a good price.
>
|
