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Re: Walmart battery pro-rating policy

by "Roger Shoaf" <shoaf@[EMAIL PROTECTED] > Mar 29, 2008 at 06:05 PM

Here is my opinion on batteries.  Never buy a battery manufactured by
Exide.
I once took a job at Montgomery Wards in the auto department and spend all
day everyday processing battery returns.

As I can figure, here is the scam.  A new car comes with a battery that
has
a life expectancy of 6 or 7 years.  When the battery needs replacement,
some
one buys another expecting similar life, but the battery is no where near
what the original equipment battery was.

If the battery fails within the first two years it is replaced for free
but
the warrantee runs from the date of the original purchase.

Where they get you is when a receipt is lost, the car changes hands or the
customer is oblivious to the warrantee.  No tickee, no washee.

What I do is to purchase either batteries made by Johnson Control, or even
better I buy an Optima battery. (Especially in my diesel.)  My experience
is
that these batteries tend to do the job well beyond the warrantee period.


-- 
Roger Shoaf
If you are not part of the solution, you are not dissolved in the solvent.




<weelliott@[EMAIL PROTECTED]
> wrote in message
news:e228855e-7c99-4155-b365-e539be09dae8@[EMAIL PROTECTED]
> For years I have boycotted Walm-mart because of their slave-shop labor
> practices and other sissues that I won't get into. However, my car
> came with a wal-mart battery, and when it ran out under warranty, I
> got another one from them for free. I used to always get them from
> Sears since they used to be everywhere, and have real automotive
> departments, but about three years ago I decided that I'd go with Wal-
> mart for their batteries since they are everywhere, and when you have
> a bad battery, that is a good thing.
>
> However, I might change that policy of mine for the following reason.
> I bought a 2 year free replacement battery from them about 2.5 years
> ago. It says right on it that after the free-=replacement period that
> battery is pro-rated over a 72 month time period. My battery died last
> week, and when I went to replace it, they only gave me nine dollars
> back on a 67 dollar battery. My math indicates that I should have
> gotten almost 28 bucks credit to the new one.  So when I bought the
> battery, they charged me a nine buck core charge. I asked the ca****er
> how to get my pro-rate back. She told me to take my old battery to
> customer service to get my "pro-rate" back. However, once there, they
> told me that it is their policy to give everyone with a battery out of
> warranty but in the pro-rate period nine bucks flat rate. I then
> looked at my reciept and noticed the nine dollar core charge. I
> pointed out to them that a core charge and a pro-rate are not the same
> thing. They insist that the core charge that they refund to a person
> bringing in a battery is a pro-rate.
>
> That is not a pro-rate though. That is just a core charge. In fact
> they even call it a core charge, and charge it to you on the reciept
> when you buy the new one. So in effect, they didn't give me a pro-rate
> at all. This is their policy though.
>
> So in short they are not delivering on their promise of pro-rating
> their batteries. Not that I am one to go sue over crap like this, but
> I'm surprised that some high-strung lawyer hasn't pounced on this and
> created a class-action lawsuit. It's cut and dry theft in my eyes.
>
> Am I out in left field here? I have had multiple pro-rated things fail
> and wound up getting my fraction of their advertised value applied to
> the replacement.
>
> Thoughts?
>
> Bill
 




 20 Posts in Topic:
Walmart battery pro-rating policy
"weelliott@[EMAIL PR  2008-03-25 06:44:26 
Re: Walmart battery pro-rating policy
"Tiger" <tig  2008-03-25 10:22:05 
Re: Walmart battery pro-rating policy
"-->> T.G. Lam  2008-03-25 16:09:43 
Re: Walmart battery pro-rating policy
"trader4@[EMAIL PROT  2008-03-29 04:35:31 
Re: Walmart battery pro-rating policy
RF <RF@[EMAIL PROTECTE  2008-03-30 18:43:30 
Re: Walmart battery pro-rating policy
wc98 <wc98@[EMAIL PROT  2008-03-30 19:24:23 
Re: Walmart battery pro-rating policy
"weelliott@[EMAIL PR  2008-03-26 05:36:31 
Re: Walmart battery pro-rating policy
"Tiger" <tig  2008-03-26 10:05:44 
Re: Walmart battery pro-rating policy
heav <paul@[EMAIL PROT  2008-03-26 08:12:05 
Re: Walmart battery pro-rating policy
"weelliott@[EMAIL PR  2008-03-27 08:05:42 
Re: Walmart battery pro-rating policy
raymond <avi8tor01@[EM  2008-03-27 23:20:50 
Re: Walmart battery pro-rating policy
"weelliott@[EMAIL PR  2008-03-28 05:57:13 
Re: Walmart battery pro-rating policy
RF <RF@[EMAIL PROTECTE  2008-03-28 21:59:12 
Re: Walmart battery pro-rating policy
wc98 <wc98@[EMAIL PROT  2008-03-28 22:09:36 
Re: Walmart battery pro-rating policy
"Roger Shoaf" &  2008-03-29 18:05:46 
Re: Walmart battery pro-rating policy
Yor <omlandyor@[EMAIL   2008-04-01 20:16:08 
Re: Walmart battery pro-rating policy
"Jim Insolo" &l  2008-04-19 06:17:35 
Re: Walmart battery pro-rating policy
"FYIS" <Danl  2008-04-19 14:34:42 
Re: Walmart battery pro-rating policy
"Tiger" <tig  2008-04-19 21:30:32 
Re: Walmart battery pro-rating policy
"weelliott@[EMAIL PR  2008-04-21 06:53:01 

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