Re: "customer service" at lithia <rolling eyes>

"Nathan W. Collier" <no@[EMAIL PROTECTED]
> wrote in message 
news:BuSdnZ2sHd-uf5HVnZ2dnUVZ_hCdnZ2d@[EMAIL PROTECTED]
> in 2004 i purchased a new 3500 ***mins/ram from lithia dodge in billings

> montana.
> in 2005 i purchased a new 3500 ***mins/ram from lithia dodge in billings

> montana.
> see both at http://inlinediesel.com/trucks/3gen/1/index.html
>
> yesterday i found myself back at lithia to purchase a 2008 3500 
> ***mins/ram mega cab 4x4 and was quoted a price that i considered fair
but 
> wanted to think on it overnight so that my wife didnt accuse me of
making 
> another impulse purchase (ok, im bad for that).  the paperwork was done,

> credit approved, all that was needed was my signature.
>
> i went back today to purchase my truck and was told that the price i was

> quoted was good for yesterday only.  the jackass salesman told me that
if 
> i wanted the truck today that it would cost me an additional $2000.  at 
> first i thought he was joking, and when i realized he was serious i was 
> both dumb-founded and almost offended.  he stated that the sales manager

> was firm on his offers and that they are for "that day only".  what an 
> assinine sales manager, to let his ego get in the way of SELLING TRUCKS.
>
> i was fully prepared to buy the truck today.  not only did they lose a 
> sale, they lost a returning customer who buys new trucks every 1.5 years

> (on average).  shame shame lithia.  its time to take a closer look at
what 
> ford is putting out these days.....and if i dont like the new f350 ill 
> search for another dodge dealer.  one thing is for sure, i wont spend 
> another dime at lithia dodge.
>
> -- 
> Nathan In Montana

Aren't you in Idaho?  Isn't Dave Smith in Idaho?  Give him a call and ask 
for his Internet Price.

http://www.davesmithmotor.com/newrigs/Dodge/

FMB
(North Mexico)



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