Re: "customer service" at lithia <rolling eyes>

On Mon, 21 Apr 2008 19:30:30 -0700, "FMB" <fmb@[EMAIL PROTECTED]
> wrote:

>
>"Nathan W. Collier" <no@[EMAIL PROTECTED]
> wrote in message 
>news:BuSdnZ2sHd-uf5HVnZ2dnUVZ_hCdnZ2d@[EMAIL PROTECTED]
>> in 2004 i purchased a new 3500 ***mins/ram from lithia dodge in
billings 
>> montana.
>> in 2005 i purchased a new 3500 ***mins/ram from lithia dodge in
billings 
>> montana.
>> see both at http://inlinediesel.com/trucks/3gen/1/index.html
>>
>> yesterday i found myself back at lithia to purchase a 2008 3500 
>> ***mins/ram mega cab 4x4 and was quoted a price that i considered fair
but 
>> wanted to think on it overnight so that my wife didnt accuse me of
making 
>> another impulse purchase (ok, im bad for that).  the paperwork was
done, 
>> credit approved, all that was needed was my signature.
>>
>> i went back today to purchase my truck and was told that the price i
was 
>> quoted was good for yesterday only.  the jackass salesman told me that
if 
>> i wanted the truck today that it would cost me an additional $2000.  at

>> first i thought he was joking, and when i realized he was serious i was

>> both dumb-founded and almost offended.  he stated that the sales
manager 
>> was firm on his offers and that they are for "that day only".  what an 
>> assinine sales manager, to let his ego get in the way of SELLING
TRUCKS.
>>
>> i was fully prepared to buy the truck today.  not only did they lose a 
>> sale, they lost a returning customer who buys new trucks every 1.5
years 
>> (on average).  shame shame lithia.  its time to take a closer look at
what 
>> ford is putting out these days.....and if i dont like the new f350 ill 
>> search for another dodge dealer.  one thing is for sure, i wont spend 
>> another dime at lithia dodge.
>>
>> -- 
>> Nathan In Montana
>
>Aren't you in Idaho?  Isn't Dave Smith in Idaho?  Give him a call and ask

>for his Internet Price.
>
>http://www.davesmithmotor.com/newrigs/Dodge/
>
>FMB
>(North Mexico)
umm... look up one line at The "Nathan In Montana" at the end his post..
roflmao


mac

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