Re: "customer service" at lithia <rolling eyes>

Suddenly, without warning, Tom Lawrence exclaimed (4/22/2008 5:58 AM):
>> So he puts that as the trade-in value of my vehicle.  IN PENCIL.  Then 
>> handed me a pen to sign.  What did he think I was, stupid? 
(apparently).
> 
> I would have taken the pen, written over the pencil with ink ("Oh, my...
 we 
> don't want this to smudge...  here, I'll fix it"), then signed it  :)
> 
> 

Oh, I wish I'd thought of that at the time!  That'd be soooooo funny!

jmc