This may not be much help but I understand a new law came (in the UK) in
the last couple of years that If something goes wrong then the supplier
has
to prove they were innocent rather than the customer to prove anything.
As this is a bit vague why not find out If your Car Insurance co (or
household) give you half an hour free with a lawyer, or try cab or AA/RAC
if
a member
"dave" <me@[EMAIL PROTECTED]
> wrote in message
news:qe6dncddk-b6JOXaRVnyhQA@[EMAIL PROTECTED]
> I recently had an accident in my 02 Focus 1.4, and had right wing, door
> and bumper replaced, as well as driveshaft.
>
> On receiving the car from Ford after repairs, It managed 100 miles
> before my speedo started acting up, jumping around the numbers, then
> failing comkpletely and an engine management light coming on.
>
> Ford said this was definitely NOT accident related and investigated,
> saying that the instrument cluster was faulty.
>
> Replaced at a charge of £340.
>
> Now, 39 miles later, my instrument cluster has failed again. No engine
> management light yet.
>
> I phoned Ford who said it would have to be in for investigation again,
> and perhaps reprogramming?
>
> Where do I stand in regards to refunds for work and parts that were
> obviously not required?
>
> I'm not a happy bunny at the moment!
>
> Any other advice for me, or suggestions of what to say to them before I
> take the car in on Wednesday morning?
>
> Thanks for any help
>
>
> Dave
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