Re: Focus dashboard problem UK

"Tommy" <Toomby@[EMAIL PROTECTED]
> wrote in message 
news:x14gj.47419$wD5.1553@[EMAIL PROTECTED]
> This may not be much help but I understand a new law came (in the UK) 
in
> the last couple of years that If something goes wrong then the supplier 
> has
> to prove they were innocent rather than the customer to prove anything.
> As  this is a bit vague why not find out If your Car Insurance co (or
> household) give you half an hour free with a lawyer, or try cab or
AA/RAC 
> if
> a member

Missed the original post, but it is clear the OP has a claim against the 
work done in respect of the new cluster; if the supplied unit was faulty 
then it needs to be replaced at Fords expense, and if it was not required
as 
the problem was elsewhere then he needs to be reimbursed.

Now the usual suspect for odometer issues of this type is the Vehicle
Speed 
Sensor which is located adjacent to the drive shaft on the rear of the 
gearbox... and as the OP had the drive shaft replaced as part of the 
remedial work after the accident I would be highly suspicious that maybe
it 
was damaged during that work.

Best bet is to get an independent garage to have a look at the VSS / drive

shaft repair before hassling Ford about it I would think.