Miles & Wesley,
Thanks for the info. I too, have kept records of the oil changes I
have done myself. I was told by the Isuzu authorized dealer that will
(hopefully) do the repairs, that this doesn't count. Miles, do you
happen to have a link to a site that states the law that
1) customer records of self oil changes are sufficient, and
2) the burden of proof is on Isuzu to show it was bad maintenance?
Since, I last wrote, they have put up more roadblocks. I presented
them with a printout from JiffyLube (signed by manager) showing oil
changes for the last 40000 miles, with the last one only 4354 miles
ago. Isuzu claimed that the format of the do***entation was not
sufficient; they need original invoices. As I stated, I think they
are just trying to wear me down.
I have filed a complaint with the BBB and the State of California. My
next step will be to look into small claims court. Of course, that's
a major hassle in terms of time and money.
Incidentally, I did check the oil about 2 weeks before the incident.
It was about a quart low (which I added). No oil light or check
engine light ever came on before the breakdown.
Further research on the internet confirms that (1) these engines are
notorious for burning through oil. In fact, some customers had had
the engines replaced (under warranty) for burning way more than 1
quart/1000 miles, and (2) it's actually quite common for these engines
to seize up.
I thank you all again for your advice and wish the best of luck with
your Troopers. For what it's worth, my brother has a 99 Trooper
(manual, not auto) that has 160K on it with hardly any problems. And
he's pretty rough with it.
Dave
On Oct 25, 6:29 am, miles <n...@[EMAIL PROTECTED]
> wrote:
> dave wrote:
> > First off, excuse me if this is the wrong group. If you think a
> > certain other group would be better as my question involves points of
> > law, please tell me.
>
> It is normal for the manufacture to require verification of proper
> maintenance.
>
> However, the law does state that the burden of proof is the
> responsibility of the manufacture. It is them that must prove that the
> engine seized as result of improper maintenance.
>
> It is well known that the Isuzu V6 engines use a ton of oil. Isuzu
> claims that up to 1qt per 1000 miles is normal. Is it possible it ran
> dangerously low?
>
> Have you talked directly with Isuzu customer service as well as the
> regional representatives rather than just the dealer?
>
> You can go through arbitration but do not know the success rate on that.
>
> Write your own records of when you changed the oil. They may not like
> that but thats all you are required to do. Show records. Again, the
> burden of proof is on them, not you.
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