Thinking of buying a SUNL ATV or product? DON'T DO IT!!
Below is what you can expect!
Extremely low quality, no after the sale service or parts.
SUNL is just JUNK!
==
SUNL's UNSATISFACTORY BBB record
http://dallas.bbb.org/commonre****t.html?bid=15000591&language=1
==
http://forums.atvconnection.com/messageview.cfm/catid/10/threadid/513487
Glad to have found this site to vent on. My son bought one of these from
NYDiscountmotors on Feb. 19 on ebay. Nothing but problems since it came
out of the crate. Starter wouldn't work, so he was jump starting it for
about two weeks. Place was going to meet us halfway between NY and CT to
fix problem, then tells me to take it somewhare and they will reimburse
cost. Did that and the day before we took it all of a sudden the starter
worked. Guy up here looked at it, couldn't find why it wouldn't start
before, needed headlight replacement. Was never sent. Then they won't
reimburse him the $90 because it was now working. Then agreed to pay half,
still haven't gotten it. Body parts are broken off, cheap plastic, In March
the chain broke, $38 to replace that with a good chain. By beginning of
May, rear brake pads completly gone. Another $68 to replace them, once the
guy found ones that matched. Yesterday, the front wheel is now sheared
right off the axle. Luckily he was going around a
curve and not going fast. These are a piece of $1000 junk. He rides in the
woods on trails he and his friends have made and these bikes are just not
rugged enough for that. He had a Polaris 90 S****t we got used for $600.
That on had been flipped, crashed, drowned and never broke off a body
part. On this piece of crap the entire right side from front feder to back
is in pieces and other parts are cracked. He has sure learned a hard lesson
for a 14 year old. NY Discount motors response is basically you get what
you pay for. They are really mad because I left neutral feedback on them.
Just said good sale, shoddy product, email for info before bidding. Ruined
there 100% positive rating. Have asked me to recind it, was considering it,
until the wheel incident. Sorry to go on so long, but just needed to vent.
I guess buyer beware is really true. Thanks
http://forums.atvconnection.com/messageview.cfm/catid/10/threadid/518264.cfm
All the bad things you have read about SUNL are correct, why bother with
JUNK!
Things I've had go wrong in the first 3 months:
1.) Chain broke after the "guard" squashed against it after casual trail
riding...and I mean CASUAL.
2.) Bolts to the swing arm axle adjuster fell out after a day of CASUAL
riding, used red thread lock to fix it, took an hour to find them in the
field.
3.) Throttle cable got stuck after a day of attempted mud riding...my son
held on for dear life!
4.) Frame developed a crack near the lower swing arm joint...hmmm.
5.) Gas tank developed a hair line crack after another day of CASUAL
riding (this is when I decided it was no longer safe for my son to ride
it).
So, bottom line, if your having good luck with your SUNL, your among A
FEW. Don't waste your money...that's all I'll say.
http://www.complaintsboard.com/complaints/sunl-c869.html
Buyer beware!
In April of 2006 I purchased 6 ATV's from a SUNL dealer thru EBAY. This
dealer, who I will not name, has been so very helpful. I have no
complaints at all about him. He has sent me box after box of parts for
free. What absolutely floors me, is how incredibly poorly these things are
made. My kids are all average sized, ranging from 6 yrs old to 11 yrs old.
They only ride them on the weekends in our 4.5 acres of flat as can be
grass yard. No jumps, tricks, rough riding, nothing. These things have
been an endless headache for me. I seriously can't tell you how many hours
and hours I have spent trying to make these things work. Here are just a
few problems I have encountered: CONSTANT carb problems-float needles
sticking open causing the carb to empty the entire fuel tank all over the
ground/floor. Needles sticking shut causing the engine not to start. Fuel
lines cracking and leaking all over the hot engine after only one month of
riding. Dead batteries every weekend causing me to need
to jump start them off of my battery charger just to get them going. All
of them have had the chains break at least once. The frame on one of the
110's broke in half where the swingarm meets while my 60 lb daughter was
riding it, luckily she was not hurt. All of them have had parts break,
fall off, loosen up, etc for no reason. I got to the point where I was
putting Loctite on everything! I could go on and on. At this point, only
ONE of the SIX I purchased is running. They are parked permanently. Now, I
knew that these were not going to be as good as the Hondas that I
originally wanted to buy (the Hondas are 5 times the $), but I didn't
think these things would be so terribly made and downright dangerous. In
the end, I guess you do get what you pay for. BUYER BEWARE!
http://chinariders.net/modules.php?name=Forums&file=viewtopic&p=6462&highlight=
I was a SunL Dealer couldn't get parts at all and filed against them
through my credit card company. Endless Journey Cycles Ohio
http://myvento.net/forum/viewtopic.php?t=3544
Just picked up a brand new 150cc scooter by SUNL. Got it cheap, but as I
am finding out, getting replacement body panels are difficult to come by.
I email SUNL in Texas but they don't respond. I email a distributor in
City of Industry, California, and they too don't respond. It would appear
the SUNL is another fly by night company or run out of someone's bedroom.
http://www.atvnation.com/forum/lofiversion/index.php/t11020.html
Run away from anything that says SunL on it. We used to deal in their
scooters also and they were nothing but problems.
http://www.myvento.net/forum/viewtopic.php?t=1763
Arg! Well I still don't have the parts I need to fix my kickstarter. I
can't get a hold of SunL's parts division (the switch board at SunL only
picks up the phone when the parts division is closed, HA!). Brian, If your
smart you will tear up Sunl's number and never call them again. They are
THE WORST company when it comes to scooters.
http://www.myvento.net/forum/viewtopic.php?t=849
One im****tant message to you. DO NOT look for any sup****t from
SUNL. They are the worst in my opinion and I have been trying to deal
with them since buying the bike last October.
http://www.thesqueakywheel.com/complaints/2007/FEB/complaint11889.cfm
I purchased several mopeds to resale in my powers****t shop. Sunl has made
promise after promise to send necessary parts which I ended up buying from
a parts house.
http://www.gokartsrus.com/go-kart_forum/viewtopic.php?t=443&sid=42ac0a15abd4b1b62fe155bc9c1c6090
Many many phone calls all over the country dealing with rude receptionists
and ignorant peaople, finally yielded the name and phone number of the GM
over thier 4 US branches, Jeff Boudreaux at 1-866-423-1072. I spoke to him
on Feb 14th and thought i was finally going to get somwhere, he refered me
to Chris the Parts and Tech manager in Texas. Now about 10 e-mails later I
have not gotten any resolution. Lotsa "gonnas" but no action. when I am
done with this post I plan to get on the phone to Jeff again. Really a
shame if they want to build a brand in the US, if they don't change and
begin to listen to customers problems, address them with manufacturing
changes and then stand behind thier product and make parts accessable they
won't last long.
I have had alot of communication with SUNL in Texas and do not get the
responses I had hoped for, especially considering they are trying to build
a brand here in the U.S. For example I have tried to get the missing washer
that holds on the dust cap on the front hub for over a month now....
Nuthin. I have tried to find out if there is a clutch rebuild kit....
Nuthin. I could go on but won't.
http://www.complaintsboard.com/complaints/sunl-c869.html
These karts are junk. And if that isn't enough, just try getting parts for
them. Even as a dealer, I couldn't hardly get any parts. I finally gave up
and dumped the line. Stay away from SUNL. You will be doing yourself and
your family a great favor.
http://www.texasatvs.com/forums/archive/index.php/t-14204.html
stay away from me and my buddy used to sell them they have alot of
problems Chassis breaking carbs falling off and sticking wide open one kid
.. got hurt noto long ago and sunl is being sued over defects spend the
extra money and buy name brand
http://www.powers****tsnetwork.com/enthusiasts/review_detail.asp?rv=48461&veh=40198
-- Pink Piece of Junk --
I can't believe I actually bought this for my 8 year old daughter. She
wanted to ride with me at the local track but I didn't want to spend any
more money on an expensive quad so I decided to buy this. I am extremely
disappointed because it only rides for a few hours before something goes
wrong with it. Everything about this quad is awful. I would never buy
another SunL ATV ever again.
http://www.powers****tsnetwork.com/enthusiasts/review_detail.asp?rv=47724&veh=38999
-- SUNL Junk --
Purchased a Hanma R6 for grandson for Christmas. Purchased 12/22/2006.
Went through all the pre-ride checks and he received atv on 12/26/2006. No
rough riding, no jumping, no high speeds and unit falling apart everyday.
Welds breaking and bolts coming loose. Returned unit on January 4, 2007
and probably out the money, but SUNL is junk - DO NOT BUY IT. No warranty,
no parts, and no service. Somebody needs to get a class action suit started
on these guys to shut them down or get them straight before somebody dies.
http://forums.atvconnection.com/messageview.cfm/catid/10/threadid/518264.cfm
You get what you pay for...I bought a ATV 109 for my son, it served it's
purpose for a couple of months. I got tired of fixing it after every ride.
In general, they are junk.
http://www.atvtime.com/phpBB2/viewtopic.php?p=106869&sid=253c69a37fd42071a81a35477649ac99
We bought a little SUNL about 2 months ago, something has fallen off or
broke everytime we go riding. This last time, it was the frame. So we are
sending it back and are looking at getting the Unison Desert Cat 90. So
far I have heard alot of good stuff. We ride in sand mostly. My son is
only 35 lbs and will be 8 this summer. We want something that we wont have
to fix or tighten things on every time we ride.
http://ridingarizona.com/forum/topic.asp?TOPIC_ID=24677𼋵
We have some experience with "Chinese Quads". While they are cheaper, you
have to be willing to put in the time in maintaining them. They take A LOT
more maintenance than regular bikes. Things rattle off and parts break
easily on a regular basis. You have to know how to fix them and it is
difficult to get certain parts. It takes a lot of patience in getting on
line and calling places to find parts. Many times we have ordered parts
for them to be back ordered for months and we never get them. It was
really hard to find tires and wheels for our little one and we ended up
having to wait about 7 months before we found the right ones.
http://ridingarizona.com/forum/post.asp?method=ReplyQuote&REPLY_ID=211831&TOPIC_ID=21612&FORUM_ID=10
I bought a SunL 50cc quad for my 5 year old stepdaughter less than a year
ago. I too did not want to spend $2k on a 50cc quad, especially if she
turned out not to be interested in riding it. My first impression was that
it had a stout motor for a 50cc., had a decent looking rear disc brake,
electric start, remote start, remote kill switch, pretty neat I thought. I
soon realized that what I had was a total pile of crap.
* The suspension is nothing more than springs - there is no appreciable
damping in the "shock". Makes for precarious handling characteristics thru
any sort of appreciable bumps.
* The throttle stop, at its full-in position, still allows the bike to
haul a**.
* There is no parking brake, and it will walk away at normal idle levels.
* Not that the brake is much use, which was surprising, as it's a
hydraulic disc brake (rear only, no front brake at all). It will slow the
bike down eventually, but it's not even strong enough to lock the rear
wheels pulled fully to the grip. Yes, I bled it, no improvement.
* There is no gas tank petcock. A piece of plastic from the cheapo gas
tank lodged itself in the float seat, causing it to piss gas out the float
vent. There was no vent tube, so the gas was leaking on the hot cylinder
head. Only solution given a lack of the right tools to remove the plastics
at the time was to drain the gas tank before putting it back on the
trailer.
* With the help of the springboard suspension and some uneven bumps
(common to offroading), my daughter managed to flip it over. Now the
steering shaft is bent.
She's ridden it at maybe 8 outings total, and it is now a total piece of
garabage. During the last 4 outings, I've spent more time fixing it than
she has riding it, cutting out my riding time as well. Now that I know
she's into riding, she will be getting a quality quad for her birthday in
a couple months.
So, in conclusion, if you don't ride very hard, or if you do ride hard but
don't venture far from camp and can put up with a constantly breaking
motorcycle or quad, the chinese models may be what you're looking for.
http://www.complaintsboard.com/complaints/sunl-c869.html
7 days ago by Brandy Jenson
I bought 2 four wheelers for my two daughters for a Christmas present from
sunl the first thing that happened was when they were delivered one of them
was the wrong color it was suppose to be pink and it was a hunters camo
yellow for a boy and this was a Christmas present for my daughter and i
hand her this boy looking four wheeler i contacted sunl and they said they
didnt have the one i ordered so just sent me the wrong one hoping i would
be happy well i was not it took from the end of nov. To just a few days
ago to get the new body that i ordered i am so disappointed with these
four wheeler every time we attempt to ride them they literally fall apart
both of them are a piece of junk all the problems i read you had i have
had the same things wrong with mine and every time i try to contact them
they are full of excuses i think they're waiting for the year warranty to
be up so then theres no chance of getting any help from sunl we bought
these and they dont even run and were suppose
to just say oh well we got ripped off its not fair we should get a refund
or something i feel like we totally got ripped off.
33 days ago by Jennifer McArdle
The fact that these four wheelers are poorly made is absolutely true, and
to add headache to injury, the dealer who sold my daughter's to me
neglected to mention the laws and statutes concerning appropriate size for
age class, the required education cl***** and registration do***entation.
So not only is the product poorly constructed, but due to the laws where I
live and the fact that I would use it at public locations, my child is
completely unable to use it. Which I guess isn't so bad considering the
safety issues that other Sunl owners have experience. Stay very far away
from the Sunl products!! do not make the same mistake that I did.
http://www.complaintsboard.com/complaints/hanma-r6-atv-poor-quality-c3998.html
HANMA R6 ATV - poor quality
Complaint Rating: 67 % with 3 votes
Purchased SUNL Hanma R6 December 22, 2007..given as Christmas gift to 6
year old 54 pound (24.49 kg) grandson. He received gift on December 26th.
The recommended inspection before riding was completed on December 24th
per the checklist in the owners manual. In addition to pre-ride inspection
all bolts and nuts were checked for tightness. One bolt was found missing
in rear muffler hanger and a number of bolts were loose. The nuts that
attach the muffler to the engine head were loose and also tightened. Lug
nuts on wheels were also checked for proper torque.
During pre-ride inspection what looked to be a small crack was noted on
rear rack bracket.
Per instruction booklet motor break in procedures were followed by setting
throttle at approximately half throttle for first ten hours. Youngster rode
with father who was on a Kawasaki quad and father insured that engine speed
was varied and that constant low speed was avoided However, unit was never
broken in due to a total of ten hours not being completed. The vehicle
held together only long enough for one tank of fuel and part of another
tank to be used.
December 26th: Rear muffler bolt came loose and was lost. Bolt replaced.
Rear rack bracket broke and rack went forward into plastic body housing
breaking plastic body.
December 27th: Keeping muffler tight continued to be a problem and muffler
was wired because muffler bracket broke. Battery case latching system
broke.
December 28th: Chain came off and had to be replaced and retightened and
muffler continued to work loose at engine head.
December 29th: front rack mounting broke and bolts holding muffler on
engine head came loose and were lost, This was the end of using the unit.
Unit was returned to dealer on January 4th,
The unit is sold as an all terrain vehicle for off use road only. This
unit was never subjected to any excess weight, nothing was carried on
either rack, and the unit was never subjected to any severe treatment such
as jumping or high speed operation in rough terrain, or for that matter
even over mild terrain.. Unit was operated in field and pasture conditions
in a rural area. None of the areas would be considered extreme or severe
terrain. Overall the unit was operated in what would be considered mild
territory for any off road or all terrain vehicle.
The dealer has stated that the damage to the unit appeared to be "impact"
damage. There was never any impact with any object other than those that
were attached to the unit and fell off and impacted some other part of the
unit such as the rear rack hitting the plastic body.
I have absolutely no complaints at all about the engine other than the
muffler not staying on the unit. Engine started easily every time and ran
excellent. Brakes worked well and transmission seemed to perform
flawlessly. However, I would add that the unit has not operated the full
10 hours as recommended for break in.
The major problem I see is that the tubing used in the construction of the
frame and racks is of extremely poor quality. With such little operating
time under such mild conditions and seeing all of the welds break and
other frame problems I am concerned that a major frame component could
fail. Failure of a major part such as swing arm or other steering
component could result in sever injury or even death to the rider and even
low speeds. Don't waste your money, or chance your kids life.
===
Broken axle
http://forums.atvconnection.com/messageview.cfm?catid=10&threadid=502256&highlight_key=y&keyword1=sunl
Broken frame....SUNL stalls
http://forums.atvconnection.com/messageview.cfm?catid=10&threadid=488738&highlight_key=y&keyword1=sunl
SUNL 90....another broken frame
http://forums.atvconnection.com/messageview.cfm?catid=10&threadid=495060&highlight_key=y&keyword1=sunl
SUNL mini 90....broken swingarm
http://forums.atvconnection.com/messageview.cfm?catid=10&threadid=480312&highlight_key=y&keyword1=sunl
SUNL 250 .... engine and welds break
http://www.buggynews.com/topic3638.html?highlight=sunl
SUNL class action lawsuit
http://www.buggynews.com/topic7088.html?highlight=sunl
http://www.buggynews.com/topic2812.html
SUNL 250 motor mounts breaking
http://www.buggynews.com/topic2358.html?highlight=sunl
http://thesqueakywheel.com/complaints/2006/SEP/complaint10071.cfm
http://thesqueakywheel.com/complaints/2006/AUG/complaint9789.cfm
http://thesqueakywheel.com/complaints/2006/AUG/complaint9797.cfm
http://thesqueakywheel.com/complaints/2006/MAR/complaint8614.cfm
http://www.ripoffre****t.com/re****ts/ripoff189635.htm
http://www.ripoffre****t.com/re****ts/ripoff229543.htm
http://www.ripoffre****t.com/re****ts/ripoff184006.htm
http://www.ripoffre****t.com/re****ts/ripoff103437.htm
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