I hope you're right, but don't hold your breath.
If you are right, that is about the best commentary that could be made for
that company, and proof that they are really trying to move in the right
direction. And BTW, I have a couple of dealers that I would love to turn
in
to Hyundai to get added to that list.
But something gnaws at me that you're wrong. In that case, it is the
United
States of America, and Hyundai is just like the others.
I guess it is like football coaches - the only ones who lose their jobs
(typically) are ones who are losing. Even those who have committed
infractions or indiscretions are usually only fired when some losing is
involved. For most companies, losing is defined ONLY by dollars and
cents.
You'll note I said cents, not sense. We will see which one Hyundai cares
about.
"Bob Adkins" <bob.adkins@[EMAIL PROTECTED]
> wrote in message
news:hde5935ulvcv6eaqf8cmtcd5anpe74g24c@[EMAIL PROTECTED]
> On Sun, 8 Jul 2007 17:27:30 -0500, "Rev. Tom Wenndt"
> <trwenndt@[EMAIL PROTECTED]
> wrote:
>
>>I've said it before. You would think by now that car manufacturers
would
>>have learned that service reputation is EVERYTHING these days. But
>>apparently not.
>
> I think Hyundai hears you. They made an announcement a couple of
> months back that some "under performing" dealers would be dropped.
> Perhaps they were talking about sales, but I got the impression they
> were talking about service.
> -
>
> Bob
|
