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Autos - Cars > Lexus > Re: Lexus, Toyo...
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Re: Lexus, Toyota or Honda?

by "Ray O" <rokigawaATtristarassociatesDOTcom> Mar 30, 2008 at 03:17 PM

"Mike Piacente" <mpiacente@[EMAIL PROTECTED]
> wrote in message 
news:Roudne0Mltj6LXLanZ2dnUVZ_jOdnZ2d@[EMAIL PROTECTED]
> If I'm not mistaken, it is Federal law that any warranty repairs (for
any 
> make) can be done anywhere by anyone (even you) as long as you retain
the 
> receipt(s) for the work done/parts bought.  You can then send them to
the 
> manufacturer for reimbursement.
>

That is not quite the case.  Warranty work can be done by another shop in
an 
emergency, but the vehicle owner has to pay the other shop and retain any 
parts that were replaced and submit the receipt and used parts to a Lexus 
dealer for reimbursement.  An emergency would be defined as a vehicle that

will not operate or is dangerous to operate in a location too far to tow
or 
that is repaired when the closed dealer is closed.  All emergency 
reimbursements are through a dealer, not directly from the automaker.  If 
the dealer and/or automaker's rep finds that the parts were not defective
or 
if the repair does not solve the condition, the owner will not receive 
reimbursement.  If non-OEM parts are used in the repair, the automaker
will 
not warranty any further problems with the parts.

Also, some repairs require district service manager authorization, even
when 
done at a dealership.  It will be difficult to get reimbursement for those

repairs if the customer did not contact the automaker's or dealer's
customer 
service department first.

The OP should purchase a car from an automaker with a dealer that is a 
reasonable travel time and distance from his home or work.

-- 

Ray O
(correct punctuation to reply)




 12 Posts in Topic:
Lexus, Toyota or Honda?
ray <spammers@[EMAIL P  2008-03-29 17:21:07 
Re: Lexus, Toyota or Honda?
Jay Somerset <jay-1941  2008-03-29 21:49:23 
Re: Lexus, Toyota or Honda?
"W. Wells" <  2008-03-30 09:34:11 
Re: Lexus, Toyota or Honda?
"Mike Piacente"  2008-03-30 11:23:24 
Re: Lexus, Toyota or Honda?
ray <spammers@[EMAIL P  2008-03-30 13:02:07 
Re: Lexus, Toyota or Honda?
"Ray O" <rok  2008-03-30 15:17:15 
Re: Lexus, Toyota or Honda?
"Mike Piacente"  2008-03-30 20:10:31 
Re: Lexus, Toyota or Honda?
"Ray O" <rok  2008-03-30 23:46:35 
Re: Lexus, Toyota or Honda?
john <jayatd@[EMAIL PR  2008-03-31 02:00:13 
Re: Lexus, Toyota or Honda?
"Ray O" <rok  2008-03-29 20:27:14 
Re: Lexus, Toyota or Honda?
"Graybeard" <  2008-03-30 21:30:44 
Re: Lexus, Toyota or Honda?
ACAR <dimndsonmywndshl  2008-03-31 05:29:31 

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