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Autos - Cars > Lexus > Re: Lexus, Toyo...
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Re: Lexus, Toyota or Honda?

by "Mike Piacente" <mpiacente@[EMAIL PROTECTED] > Mar 30, 2008 at 08:10 PM

"Ray O" <rokigawaATtristarassociatesDOTcom> wrote in message 
news:jaidnZxAkt7yaHLanZ2dnUVZ_quhnZ2d@[EMAIL PROTECTED]
>
> "Mike Piacente" <mpiacente@[EMAIL PROTECTED]
> wrote in message 
> news:Roudne0Mltj6LXLanZ2dnUVZ_jOdnZ2d@[EMAIL PROTECTED]
>> If I'm not mistaken, it is Federal law that any warranty repairs (for
any 
>> make) can be done anywhere by anyone (even you) as long as you retain
the 
>> receipt(s) for the work done/parts bought.  You can then send them to
the 
>> manufacturer for reimbursement.
>>
>
> That is not quite the case.  Warranty work can be done by another shop
in 
> an emergency, but the vehicle owner has to pay the other shop and retain

> any parts that were replaced and submit the receipt and used parts to a 
> Lexus dealer for reimbursement.  An emergency would be defined as a 
> vehicle that will not operate or is dangerous to operate in a location
too 
> far to tow or that is repaired when the closed dealer is closed.  All 
> emergency reimbursements are through a dealer, not directly from the 
> automaker.  If the dealer and/or automaker's rep finds that the parts
were 
> not defective or if the repair does not solve the condition, the owner 
> will not receive reimbursement.  If non-OEM parts are used in the
repair, 
> the automaker will not warranty any further problems with the parts.
>
> Also, some repairs require district service manager authorization, even 
> when done at a dealer****p.  It will be difficult to get reimbursement
for 
> those repairs if the customer did not contact the automaker's or
dealer's 
> customer service department first.
>
> The OP should purchase a car from an automaker with a dealer that is a 
> reasonable travel time and distance from his home or work.
>
> -- 
>
> Ray O
> (correct punctuation to reply)


Outstanding as always Ray O.   Thanks for the correct info.
>
>
 




 12 Posts in Topic:
Lexus, Toyota or Honda?
ray <spammers@[EMAIL P  2008-03-29 17:21:07 
Re: Lexus, Toyota or Honda?
Jay Somerset <jay-1941  2008-03-29 21:49:23 
Re: Lexus, Toyota or Honda?
"W. Wells" <  2008-03-30 09:34:11 
Re: Lexus, Toyota or Honda?
"Mike Piacente"  2008-03-30 11:23:24 
Re: Lexus, Toyota or Honda?
ray <spammers@[EMAIL P  2008-03-30 13:02:07 
Re: Lexus, Toyota or Honda?
"Ray O" <rok  2008-03-30 15:17:15 
Re: Lexus, Toyota or Honda?
"Mike Piacente"  2008-03-30 20:10:31 
Re: Lexus, Toyota or Honda?
"Ray O" <rok  2008-03-30 23:46:35 
Re: Lexus, Toyota or Honda?
john <jayatd@[EMAIL PR  2008-03-31 02:00:13 
Re: Lexus, Toyota or Honda?
"Ray O" <rok  2008-03-29 20:27:14 
Re: Lexus, Toyota or Honda?
"Graybeard" <  2008-03-30 21:30:44 
Re: Lexus, Toyota or Honda?
ACAR <dimndsonmywndshl  2008-03-31 05:29:31 

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tan13V112 Sun Jul 27 1:33:36 CDT 2008.