I was wondering if anyone has had the same experience with Mitsubi****
service?
According to the severe maintenance schedule for the 15K mile service for
my
2007 Outlander the following should be performed:
(1) Rotate tires
(2) Replace air cleaner filter
(3) Change engine oil and filter
(4) Replace air purifier filter (if equipped).
(5) And CHECK the following: auto transaxle fluid, disc break pads and
rotors for wear, break hoses for wear or leaks, drive shaft boots,
inspection system for looseness.
My 2007 Outlander just clocked 15 K miles and just for the heck of it I
called two Mitsubi**** dealers in my area for a price on service. I
quickly
noticed that they like to push these so-called service packages (7,500
mile
service, 15,000 mile service, etc). So I called a dealer and the service
tech went on and on telling me all the things it included (new wind****eld
wipers, new spark plugs, etc.). After his sales pitch I explained to him
that my car doesn't require new plugs until 60K miles and I proceeded to
go
through the necessary items per my maintenance manual. He then
backtracked
and stated the maintenance package wasn't specific to my car and if the
maintenance doesn't require it then they won't perform those items. So
essentially what we have is a glorified oil and air filter change for $300
dollars. He quickly changed the subject by mentioning that they have a
shuttle service and will drive me home or to work within 10 miles while
service is performed on my car. I thought that maybe this dealer was one
of a kind so I called another and got a similiar pitch with a price tag of
$289.00. What bothers me more than the cost for the service is the
deceptive way the Mitsubi**** dealers sell the service.
I remember a time when you brought your car to the dealer and on the
receipt
they would tell what services were performed. (e.g. Added break fluid,
Added half gallon wind****eld washer fluid). This was great because you
had
a record of exactly what was done and could monitor your car AND when you
later plunked down your hard-earned cash you knew that they did something
and not just CHECKED the fluids.
My 2 cents.
|
