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Autos - Cars > Mitsubishi > Re: Mitsubi****...
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Re: Mitsubi**** Dealers - Beware of Service

by "Henk" <henk.news@[EMAIL PROTECTED] > May 17, 2008 at 07:20 PM

"Mack" <mm10@[EMAIL PROTECTED]
> schreef in bericht 
news:482ef151$0$11626$607ed4bc@[EMAIL PROTECTED]
>I was wondering if anyone has had the same experience with Mitsubi****
> service?
>
> According to the severe maintenance schedule for the 15K mile service
for 
> my
> 2007 Outlander the following should be performed:
>
> (1) Rotate tires
> (2) Replace air cleaner filter
> (3) Change engine oil and filter
> (4) Replace air purifier filter (if equipped).
> (5) And CHECK the following:  auto transaxle fluid, disc break pads and
> rotors for wear, break hoses for wear or leaks, drive shaft boots,
> inspection system for looseness.
>
> My 2007 Outlander just clocked 15 K miles and just for the heck of it I
> called two Mitsubi**** dealers in my area for a price on service.   I 
> quickly
> noticed that they like to push these so-called service packages (7,500 
> mile
> service, 15,000 mile service, etc).   So I called a dealer and the
service
> tech went on and on telling me all the things it included (new
wind****eld
> wipers, new spark plugs, etc.).  After his sales pitch I explained to
him
> that my car doesn't require new plugs until 60K miles and I proceeded to

> go
> through the necessary items per my maintenance manual.  He then 
> backtracked
> and stated the maintenance package wasn't specific to my car and if the
> maintenance doesn't require it then they won't perform those items.  So
> essentially what we have is a glorified oil and air filter change for
$300
> dollars.  He quickly changed the subject by mentioning that they have a
> shuttle service and will drive me home or to work within 10 miles while
> service is performed on my car.   I thought that maybe this dealer was
one
> of a kind so I called another and got a similiar pitch with a price tag
of
> $289.00.   What bothers me more than the cost for the service is the
> deceptive way the Mitsubi**** dealers sell the service.
>
> I remember a time when you brought your car to the dealer and on the 
> receipt
> they would tell what services were performed.  (e.g. Added break fluid,
> Added half gallon wind****eld washer fluid).  This was great because you 
> had
> a record of exactly what was done and could monitor your car AND when
you
> later plunked down your hard-earned cash you knew that they did
something
> and not just CHECKED the fluids.
>
> My 2 cents.
>

Severe?
My Mitsu Pajero must have new oil (6,5-7,8L) every 7,5k.
The dealers here in The Netherlands just look at the mileage and take out
a 
kit with the parts according to the maintenance-manual.
I once renewed my airfilter after driving off-road for a week.
Three days later it went to the shop for maintenance.
They actually took out my three days old filter and replaced it!
So they don't look at the state of the parts but just replace it becouse
it 
says so in the book.

I can go on and on for a year about my experiance with Mitsu dealers AND 
Mitsubi**** Europe (Im****ter over here).
They still try to keep factory (and dangerous) faults under wraps.
Made me decide not ever to buy a Mitsubi**** again.



>
 




 6 Posts in Topic:
Mitsubishi Dealers - Beware of Service
"Mack" <mm10  2008-05-17 10:59:13 
Re: Mitsubishi Dealers - Beware of Service
Nirodac <Nirodac@[EMAI  2008-05-17 16:53:46 
Re: Mitsubishi Dealers - Beware of Service
"Henk" <henk  2008-05-17 19:20:49 
Re: Mitsubishi Dealers - Beware of Service
speedy <noone@[EMAIL P  2008-05-21 22:09:27 
Re: Mitsubishi Dealers - Beware of Service
"Mack" <mm10  2008-05-24 21:16:54 
Re: Mitsubishi Dealers - Beware of Service
"Bob Miller" &l  2008-06-20 01:08:00 

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tan12V112 Fri Oct 10 14:11:02 CDT 2008.