Yup, this is gonna get cross-posted all over so others can be
forewarned and not get ripped off.
Recommend everyone avoid the Great Cars and Trucks business
http://www.greatcarsandtrucks.com
(FYI)
The experiences will be summed up as follows: Their commision sales
person calls you up and asks if your vehicle has been sold, initially
making it sound like he's a potential buyer. He has got your number
from an ad you have already placed in, say, your local newspaper, auto
trader type selling 'magazines' etc. Usually they call some time, like
say a month, after your ad runs out.
If your vehicle has not already sold, their sales pitch "guarantees
you can sell your vehicle within 90 days for the price you are
asking". If it doesn't sell they will refund your $ , which was $150,
which you have paid to advertise with them.
They claim they will do all the work for you, including things like
placing ads in newspapers including your own local newspaper,
advertising their website, etc so as to attract buyers, etc. A common
pitch would be "would it be worth $150 you to sell your vehicle for
the price you are asking within 90 days?". The sales person statement
was quite clear that if it doesn't sell within that 90 days, just call
us anytime over the phone and we'll refund your $. So, you think
what's to lose? If it sells, it's money well spent for that guarantee,
and if not you get your money back and so it didn't cost you anything
after all, so what's the risk? Their lies are the risk.
The complaint is: not once, not ever did any advertising appear
anywhere local (no, no checking was done for anywhere else as they
stated local anyway). Also, when calling them for a refund, it was
only then discovered that they say you have to make a claim within 7
days of the expiry of the 90 days initial period. Also, when calling,
they were not at all happy, became rude, and pointed that you have to
do all the work yourself. In fact,their policy was thrown in face
see: http://www.greatcarsandtrucks.com/guarantee.htm
that was NEVER mentioned before, things like having to notarize and
send copy of registration. When the sales rep had called and asked if
the vehicles were still for sale, he was even told, "Well, yes, we are
not using them and they are not even licensed because we are not using
them so yes, of course we wan't to sell them.", so they knew for sure
they weren't. A responsible sale agent would point out then that the
money back guarantee didn't apply then. But they don't, therby
screwing you out of your refund entitlement.
Just to clarify: *NOT* pissed off that the vehicles didn't sell. Yes,
that would've been nice.
|
