Brian Smith wrote:
> "jim beam" <spamvortex@[EMAIL PROTECTED]
> wrote in message
> news:dvudnR4ETsZ8fnfYnZ2dnUVZ_rGinZ2d@[EMAIL PROTECTED]
>> but for stuff like that, i don't think you should be paying - you
should
>> have one of the allison design team down there resolving your problem.
>> from a manufacturer perspective, they need as much field service
feedback
>> as possible to make sure your stuff works properly. if nobody bothers
to
>> let the design team know [not the service tech] that their filters clog
>> outside of the lab, they'll never deal with it. here in san francisco,
a
>> number of the taxi companies run fleets sponsored by auto makers so we
>> have all the latest and greatest of their vehicles in taxi livery
charging
>> up and down the badly pot-holed streets, hills, etc. they do this so
they
>> can install "black box" data recorders in them and find out how their
>> vehicles perform in "real world" for a hilly city. they do it in las
>> vegas too for heat. if they have the data, they can design
accordingly.
>> no data, inadequate design.
>
> I do understand what you are saying, but a small fleet of trucks
doesn't
> seem to draw their attention. I would think that one truck having
problems
> with their product would garner attention, but not yet.
>
>
it's also possible, depending on their business model, that they don't
want to resolve the issue - either a local or cor****ate decision. when
i was a pup at university, one of my professors did some consulting work
with one of the big auto manufacturers to help them limit the life of
their transmissions via metal fatigue. [it's a very hard technical
problem because things tend to either break right away, or last
forever.] but the point is, life limitation is very much on the agenda
in certain situations. i'm not sure it would be for commercial
applications, at least from a cor****ate standpoint, but you may have
been up against local sales quotas, and failures are a sales op****tunity.
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