On Sun, 27 Apr 2008 03:42:33 -0700 (PDT), osteosam@[EMAIL PROTECTED]
wrote:
>Hey all,
>Who knows if this is the right way to find out what I wanna find out,
>but anyway I'll ask, can't hurt.
>I just had my (fairly new..grrr) Forester repaired after a smash
>involving the front right corner... I'm a bit uneducated on these
>matters, but my task for tomorrow is to consult the smash repairer
>firstly for a full list of what was actually done, and secondly to
>discuss the problems i discovered on my weekend driving expedition. My
>understanding is that mainly it involved suspension damage and
>relatively localised damage resulting from a smaller and lower car
>bouncing off the front right headlight...
>Anyway... I wasn't at fault, however the other car wasn't insured at
>all. Joy. My insurer was very obliging, and all seemed fine, but now I
>have discovered there is a veritable smorgasbord of weird electronic
>style stuff going wrong since getting the car back. Wipers and their
>associated washers doing different stuff, aircon blowing nothing but
>outside temperature air, central locking doing all sorts of weird
>tricks, mainly involving not working...
>
>So my question is: Does anyone know what my rights are as far as
>getting someone who's really qualified to look at a cars electronics/
>electrics to deal with it. My understanding is once the insurance
>company has accepted the claim and the job's done by the repairer, any
>further problems would fall to the repairer to fix, but it seems to me
>that the job hasn't been done properly in the first place, probably
>cause that's not their area of expertise... They did straighten the
>panels rather nicely though, and the national park trails I did on the
>weekend suggested the suspension is fine.
>Any advice on what I can and can't expect from the smash repairer or
>the insurance co??
Had a similar experience years back with a schizenhausen repair job. What
I did
was bounce back to the repairer and state emphatically that there was a
raft of
things amiss, and that I would also subsequently re****t same to insurance
co
(which I did). Insurance were sceptical to start with, and repairer was
out of
his depth (as would seem the case with your Subi). I persisted with
insurance
and demanded they inspect the vehicle. When they checked it out, they
realised
it was for real and had it attended to by a specialist in the area of
concern.
If you bounce back to the repairer, accept that he is probably out of his
depth
- his monkeys know litlle more than how to unplug electrics, and
*sometimes* how
to plug them back together correctly. He may send it to the lcoal
autolec, he
may balk, he may have a try at sorting it.
I'd suggest a modified approach. Contact the insurance, ask for the head
*****sor. Explain what has happened. Offer to meet him at the repairer's
premises to inspect, and be firm in requiring them to attend. the same
riute
with a difference- back to the repairer as first ****t of call, and make
sure he
knows that insurance are being told what the situation is. Accept that he
is
probably out of his depth - his monkeys know litlle more than how to
unplug
electrics, and *sometimes* how to plug them back together correctly. He
may
send it to the lcoal autolec, he may balk, he may have a try at sorting
it.
Make sure you tell the insurnace
|
