On May 9, 4:45=A0am, "Mike Y" <j...@[EMAIL PROTECTED]
> wrote:
> "maxpower" <damnnickn...@[EMAIL PROTECTED]
> wrote in message
>
> news:mvGdnZBqOv5hzb7VnZ2dnUVZ_v7inZ2d@[EMAIL PROTECTED]
>
>
>
> > As long as you keep it documented there shouldn't be a problem once it
> goes
> > out of warranty. Make sure they have scanned all modules for any fault
> > codes.
>
> > Glenn Beasley
> > Chrysler Tech
>
> I agree. =A0Once it's 'formally' in the records, you should be covered.
>
> I had a turbo engine throw a rod and they offered me either a refund
from
> the first problem or to fix it. =A0When they checked, they found I
reporte=
d a
> 'rattle' at 6000 miles that came and went but they couldn't find. =A0The
> offered refund was based on devaluation all the way back to then since
> I reported the rattle right away. =A0(Essentially a new car)
>
> That's not to say all dealers are ethical, but you can always go
elsewhere=
..
>
> If you want a little bit of extra assurance, leave a digital camera in
the=
> car, and try to trap the problem on video. =A0If you SHOW the tech
> what happens, zooming in on the dash so they can SEE the flashing
> and hear the chimes, it's a lot different than describing the problem.
>
> I did that with my cable company. =A0After a couple service calls that
> always ended with 'it looks ok now', I started videotaping the problem
> and played the tape. =A0I got the problem bumped up to corporate, and
> while I had to scream and be really obnoxious, I finally got the problem
> fixed, and 8 months of cable for free out of it. =A0(Turned out the
contra=
ct
> installed didn't 'droop' the cable correctly, and my whole neighborhood
> had to be rewired!)
I agree that you need to stay on them. Don't they have a scan tool
that
can record the "event" when it happens?
If it cannot be fixed, I would suggest checking to see if your state
has
an arbitration program, or "lemon law." It should be in the back of
the
warranty booklet. The programs are listed in state order.
If the panel rules in your favor, Chrysler would buy the car back,
less an amount
per mile on the odometer. While this is not the best answer, it is
better than
losing substaintial trade in value if it cannot be fixed, and it is
out of warranty.
-KM
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