On Wed, 2 Apr 2008 14:33:49 -0500, "BK" <miatabill@[EMAIL PROTECTED]
> wrote:
>At the last holiday party, I won a free oil/filter change from my local
>Mazda dealership. Since I change my own oil, I went in to see if they
would
>just 'trade' me the certificate for a couple of filters. The day I went
in,
>the 'service manager' was on vacation, and he was the only one that could
>make such a decision. I went back today, and he was at lunch. I waited
for a
>few minutes and the guy I had been talking to (service writer) said he
had
>talked to 'Ron', and they couldn't do it. They'd give me the free oil
>change, or $20 off 'some service', but they couldn't/wouldn't just give
me a
>couple of filters. Interestingly, not even the ONE they would have used
for
>the oil change. Maybe there's a reason, but no one offered one. I guess
I'll
>order some off the internet. I'm pretty sure I won't be buying them from
>that dealership.
>__________________
>
Probably the books are kept separately for the parts and service
departments.


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